SHIPPING

Orders are processed Monday-Friday. Please allow 1 to 2 business days for your order to process.  Domestic shipments are sent via UPS Ground and UPS express.  International shipments are sent via USPS.   Once you place your order, you will receive an order confirmation. Once the order ships, you will receive a shipping confirmation with a tracking number.  If you have any questions regarding your order please email orders@samudra11.com

Domestic
$100 and over is FREE SHIPPING within the 50 states
Domestic flat rate ground shipping (3-5 days) of $10 
Express (2 day) up to 5 lbs:  $20
Express (2day)  5-20 lbs: $50
Express Overnight up to 5 lbs $30
Express Overnight 5-20 lbs $60.00 
International
International flat rate up to 5 lbs: $25
5-20 lbs $60
Express up to 5 lbs: $60
5-20 lbs $100

RETURNS & EXCHANGES

 If you are not completely satisfied with your purchase, Samudra will gladly offer a store credit or exchange. Store credits can be used online only. All returns must be pre-approved by a Samudra team representative. Please email orders@samudra11.com to notify us of the item you are returning and the reason for your return. Return items must ship within 5 business days of the date of receipt, in their original condition. Samudra reserves the right to request proof of shipment date. Return shipping costs are the responsibility of the customer. Please note that we do not accept returns for sale items or Swim. Sale items are Final Sale. We do not offer price adjustments. Please allow up to 7 days for your refund to be processed once merchandise is received.  We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.  

SEND RETURNS TO:

SAMUDRA
attn: Returns
1336 Mokulua Drive
Kailua, HI 96734